Eightcap Reviews Read Customer Service Reviews of eightcap com

We also ensure all reviews are published without moderation. We use dedicated people and clever technology to safeguard our platform. Hello traders, it’s a good application and experience of training is very good. Maxim, my account manager is a legend and always gives excellent advice and education around Eightcaps systems and products. My experience was great because the company & the individual that was helping me with my registration worked with me in regards to my document uploading process.

There are also a plethora of online guides on how to use it. In addition to the spreads, you may also be charged what is called the “Swap fee”. This will vary according to market conditions and you can see it in your MT4 / MT5 dashboard.

Why is Choosing the Right Account Type Important?

Clients have the option to use the MetaTrader 5 or Metatrader 4 when investing in cryptocurrencies. The educational section provides in-depth information about trading and other related subjects. Learn 2 Trade Team never contact you directly and never ask for payment. We communicate with our clients via We have only two free Telegram channels that can be found on the site. All the VIP groups are available after purchasing a subscription. If you receive any messages from anyone, please report them and do not make any payments.

This is on the back of their relatively attractive asset offering as well as their thin spreads. Forex VPS can give you a lot of benefits, but to get that, you need to fulfil some requirements. You need to have a live Eightcap account and maintain a record of 5 lot trades every month. You can then enjoy the benefits from using Forex VPS if you meet the criteria.

It maintains only the out-of-the-box MT4/MT5 trading platforms, which require third-party plugins to reach their potential and the advertised cutting-edge trading environment. Forex traders have access to a plethora of currency pairs, but the selection requires an upgrade to accomplish more comprehensive market coverage. Equity traders can trade US, UK, German and Australian stocks. Australian traders in particular may give Eightcap a genuine consideration. This broker focuses on the basics and executes them well with untapped potential.

You can make use of the live chat function – the most convenient way in which to resolve issues. Alternatively, you can make use of the extensive FAQ section which allows you to answer questions for yourself. It is also possible to contact the Eightcap team via email or telephone.

Why is it Important to Know Where Your Broker’s Subsidiaries are Regulated?

I tried using the chat feature and I was impressed by the speed and quality of the response. Of course, there were quite a few things that we did not really like and that we thought needed to be improved. Whether these are deal breakers is something that you will have to decide based on your own trading preferences. As is the case with the other education material, these are well written and include a host of images which graphically take you through the platform. Hence, we would definitely suggest reading through these if you are new to Metatrader. These market updates are pretty well written and are relatively intuitive.

Below are some of the tools available when opening a trading account with Eightcap. You’ll have access to forex markets 24 hours a day, five days a week. Our Eightcap review has outlined that you can trade forex on both trading platforms while also using the latest mobile app to do so. The minimum trade size is capped at 0.01 while maximum lots are set at 100.

Eightcap offers MetaTrader 4 and MetaTrader 5 as a desktop trading platform. Similarly to the web trading platform,Eightcap only provides a one-step login. Eightcap gives access to MetaTrader 5 web trading platform, but not for MetaTrader 4.

Eightcap Scammed me

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Likewise, the market analysis section is updated infrequently, but thoughtful and written by Eightcap’s in-house team. Eightcap’s MT4 and MT5 apps allow traders to work from anywhere, with nine timeframes, 30 indicators, and interactive currency charts. Functionality to close and modify existing orders, calculate profit/loss in real-time, and tick chart trading further empowers traders while on the move. While MT4 has great customizability, the platform feels outdated, and some of the features may be hard to find. In addition, only the basic orders are available, including Market, Limit, Stop, and Trailing Stop.

You can view the swap rates by going to MT4/5, right-clicking on your preferred symbol, and selecting specification. Finally, you should scroll down to see the swap rates for long and short trades. They also delve a bit more in depth into specific trading strategies that you can employ. These are mostly related to technical analysis-based trading that is formulated based on important charting indicators. These guides are more for the beginner traders and walk you through the basics of Forex trading. They cover such disciplines like the difference between fundamental and technical analysis etc.

Customer service

We were faced with the same analysis, the same trading strategy, and we were getting good returns. My account was maliciously deducted for no reason, but my friend’s account was fully withdrawn for a total of $20,503. Across the board, we found Eightcap suitable for both beginners and advanced traders, given its wide range of supporting tools, competitive fees, and precise order execution. There are 170+ written articles on the website, but no entries have been published for nearly a year. And even though these cover a wide range of interesting topics, they are not organized systematically, so novice traders cannot gain a well-balanced introduction to the basics of trading.

• We define beginner traders as inexperienced traders who have never traded before or have been trading for less than a year.
• However, you’ll need to take into account the spreads on crypto CFDs.
• It is also widely recognised for its fast execution speeds, range of charting tools, algorithmic trading, and customisability.
• International languages are supported as well and include Chinese, Thai, Korean, Vietnamese, Italian, French, Spanish, and German.

This broker gives access to the most popular financial instruments, all with rapid execution and low spreads, via the award-winning MetaTrader platforms. This is another area in which I think the broker does very well. Reason being, you can choose from a good variety of payment methods for your deposits and withdrawals. I like the digital wallet options as I find this the quickest way to get access to my funds. If there is some market news that I want to act upon, I don’t want to be waiting days for a bank transfer to clear. There are 2 trading accounts you can choose between, along with a demo account as you would expect from most brokers nowadays.

For global customers, you’ll find that this broker is authorised and regulated by the Securities Commission of the Bahamas. All of which means that our Eightcap review can safely underline the reliability and transparency of this platform. This online broker also takes all necessary measures to secure customer funds.

Trading Costs – Trade with spreads of as low as 0.0 pips

This was due to increased volatility in the Crypto market following announcements from the Chinese government. I tried to open an account with them, and I couldn’t verify my account, as they told me that I need to send them proof of residence. I had it attached but obviously they dont read there e-mails or they ignor there customers for an unknown reason. I want to withdraw money to spend family, children, wife, have things to use, please help me. No, Eightcap operates as a Straight-Through-Processing broker using its deep pool of liquidity providers. Processing times vary depending on the chosen payment method.

I think it can provide a suitable solution for retail and institutional traders. I have used MT4 myself for many years and have never had any problems with it. I like that it is excellent for automated trading, allowing me to code, test and run my expert advisors . I also like that it is widely available as I can try many brokers without needing to learn a new platform each and every time. You must understand that Forex trading, while potentially profitable, can make you lose your money.

Can you open an account?

The minimum deposit for both the Raw and Standard account is $100. Use PayPal, a bank transfer, a wire transfer, or any of the other payment options provided. With 1,000+ financial instruments to choose from, Eightcap allows its clients to choose from among the world’s leading markets, assets, and companies. Users can trade over 40 different Forex pairs, 5 commodities, 11 indices, 350+ US, European, and Australian share CFDs, and over 250 crypto derivatives. It is good that accounts are free to set up with no ongoing maintenance costs. I found the spreads to be very low, starting from just 0.0 pips.

Overall, eightcap review’s account-opening process is fully digital and hassle-free and accounts are ready for trading within 24 hours. The account-opening and verification process at Eightcap is seamless, fully digital and accounts are ready within 24 hours, which is about the industry average. As you can see from the table above, the costs on the Raw Spread Account are lower than those of the Standard Account and lower than those of other brokers. Other good brokers tend to have trading costs of around 9 USD per lot of EUR/USD traded.

Because of this Fake manipulated price error it caused all accounts to go into margin call and then totally wiped out. FX Blue Labs has a set of premium trading tools that are integrated into MT4 and MT5. Both MT4 and MT5 are available as mobile and tablet downloads on Android and iOS – allowing traders to keep track of their open positions while on the move. While Eightcap is a market maker, it runs a no-intervention execution model. Eightcap’s trading servers are hosted in Equinix data centres providing lightning-fast execution and pricing is derived from several top-tier liquidity providers. When making this calculation, we used one lot of EUR/USD as a benchmark as it is the most commonly traded currency pair and it usually has the tightest spread.

With its commission-free trading, low floating spreads, and fast order execution Eightcap is suitable for scalping. The broker has an extensive collection of videos and articles but lacks a comprehensive and coherent educational course. Eightcap’s content is suitable, to an extent, for beginners but lacks the depth to cater to seasoned traders. When we test a broker’s customer support team, we evaluate the agent’s knowledge of their own website, how long it takes them to respond to questions, and how detailed their answers are. In our reviews, we examine the licenses and regulations of each entity operated by a broker. This allows us to compare each entity’s different levels of protection.

Overall, https://forexhero.info/’s CFD offering is in line with what is offered by other similar international brokerages. Eightcap’s registration form requires traders to fill in their physical address, date of birth, and tax number. Overall, this is a welcome development in an industry where additional fees are charged on almost every transaction. The other main trading cost to consider is the overnight swap fee. It is determined by the overnight interest rate differential between the two currencies involved in the pair and whether the position is a buy ‘long’ or sell ‘short’. Unfortunately, Eightcap’s swap rates are not published on its website.